Veröffentlichungen
Professionalising Project Management
"PM Excellence" - Professionalising Project Management within T-Systems UK. Ein Interview über den Aufbau des Project Management Office in T-Systems UK 2008 und 2009.
Cost Effective Software Deployment and Maintenance
Folien des Vortrages "Cost Effective Software Deployment and Maintenance in a Multi National Environment" beim Fachhochschulstudiengang Wissensmanagement" in den Jahren 2008 und 2009.
SAN Storagelösung für GM
"Mehr PS für den Speicher" - SAN Storagelösung für General Motors in 2006.
Escalation Management
In today's IT departments, escalation management is one of the most critical processes. It must be very fast and stable at the same time. Changing technologies and heterogeneous architectures complicate the implementation of state of the art tools like HP Openview or Tivoli.In addition, due to financial constraints, the high licence costs of those tools make it very difficult to implement them area-wide. This paper will show that the measurement of important IT services and the comparison with an agreed service level can be done at a low cost, while at the same time achieving a very high quality. Open Source tools trigger the designed escalation process and enable in-time action and information. Both the management and the technical operations team receive the right information early enough to set further actions.
Escalation Management - Video
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Teil 2 von 2:
Notebook Security
In today's business laptops are state-of-the-art. Often there is a need to connect a laptop belonging to an employee of company A to a network of company B, e.g., during a business-visit or during some maintenance activities in a manufacturing plant. Because the laptop could be infected with a virus and thus could harm the IT environment of the company B, this connectivity is sometimes forbidden by the corporate IT security policy of company B. This paper describes various solutions on the market, which overcome this situation and ensure the IT security that customers need.
Monitoring of IT Systems at General Motors
EU Project in Russia
This document outlines a generic IT architecture, which enables the synchronization between the two IT architectures of the Registration of Rights of Russia and the Federal Agency of a Cadastre of Objects of the Real Estate for Russia.
This content has also been presented to the EU TACIS project steering committee.
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